Refund Policy

Digital Products

All products sold by DO&COFFEE are digital goods delivered electronically. Due to the nature of digital products, all sales are generally final and non-refundable once the product has been delivered or made available for download.

Exceptions

We understand that issues can arise. Refunds or credits may be considered in the following circumstances:

• Duplicate charges: If you were charged more than once for the same product.
• Technical delivery issues: If you are unable to access or download the product due to a technical error on our end.
• Wrong product delivered: If you received a product different from what was described at the time of purchase.

How to Request a Refund

To request a refund, please contact us within 7 days of your purchase date at hello@do-and-coffee.com. Please include your order number and a description of the issue.

Processing

Approved refunds will be processed through the original payment method. Please allow up to 10 business days for the refund to appear on your statement.

Related Policies

For more information about our policies, please review our Terms of Use.